1. How often should I get my home cleaned?

Everyone has their own cleaning schedule, but from our experience, the happiest clients are those who opt for weekly or biweekly cleanings. Why? Because they never have to worry about that dreaded ring in the toilet, dusty furniture, or pet hair turning into tumbleweeds between visits.

Monthly Cleanings: Perfect for those with a bit more time on their hands, no pets or kids, and who don't mind doing light cleaning between our visits.

Biweekly Cleanings: Ideal if your home is buzzing with kids, pets, and guests, and you want to avoid the stress of constant cleaning.

Weekly Cleanings: Best for those who are too busy for daily upkeep—leave the vacuuming, disinfecting, and wiping down to us!

2. Will the same cleaner always come to my home?

We try to send the same cleaner or team to your home as often as possible. But life happens—sickness, vacations, etc.—so we may need to send someone else from time to time.

Rotating cleaners can be beneficial too! It keeps our team sharp and familiar with all the homes on our schedule.

Don’t worry, our Sparkle Boss Crew is trained to the same high standards and will follow a customized checklist specific to your home.

3. Should I be home during the cleaning?

It’s totally up to you! If you work from home, we’ll work around your schedule. But if you’d rather not be there, it might make things easier. We love our clients and always enjoy catching up, but we also want to focus on making your home spotless without any delays!

4. What should I do with my pets?

We adore pets! However, you know your pet best, if you know your pup gets nervous around strangers, or isnt a fan of anyone outside your family members - for everyone's comfort and safety, it might be best to keep them in a room we’re not cleaning, or consider a day at the kennel. Our vacuum can be pretty loud, and the last thing we want is to stress out your fur babies—or accidentally trip over them!

5. Do you provide the supplies?

Absolutely! We bring everything needed to clean your home with top-of-the-line, eco-friendly products and equipment.

You won’t need to worry about anything—just trust us, we’ve got it covered! If there’s a specific product recommended for your floors or surfaces, we’re happy to use it, but in general, we stick to our trusted supplies.

6. What should I do before the cleaners arrive?

No need to stress! Just a quick tidy-up is helpful so we can focus on deep cleaning. If you don’t have time to pick up, no worries—we’ll tidy up what we can, and clean around the piles, but having clothes, trash, and dishes put away helps us ensure we have time to get your home looking its best.

7. What if I’m not satisfied with the cleaning?

We aim for perfection, but we’re human. If something isn’t right, let us know within 24 hours, and we’ll come back to make it right. Your satisfaction is our top priority!

8. How much do you charge?

Our pricing varies based on your home and cleaning needs.

We’re not just a quick surface-clean team—we dive into the details with every visit. We also ensure consistent service by staying well-staffed, licensed, insured, and using the best equipment.

For deep cleans or initial visits, and move in/out cleans or listing cleans we charge $65 per cleaner, per hour.

Recurring services are a flat monthly fee, due at the start of each month, making budgeting easy.

Plus, no contracts—just a simple agreement that we finish the services already paid for.

Think about what your time is worth. Would you rather spend time with loved ones or tackling house chores? Many of our clients find that professional cleaning is an investment in their peace of mind.

9. How soon can you start?

We usually can fit you in for an initial or deep clean within a week or two. Once that’s done, we’ll set up your regular cleaning schedule.

You’ll receive email reminders a week before each visit and a text two days prior. Flexibility is key—if something comes up, we’ll work with you to reschedule.

10. Do you have a referral program?

Yes, we do, and it’s a win-win! Refer a friend, and they’ll get a discount on their cleaning, and you’ll get one too.

If you’re not a regular client, we’ll send you a gift card as a thank you—just make sure they let us know you sent them our way!