1. How often should I get my home cleaned?

Everyone has their own cleaning schedule, but from our experience, the happiest clients are those who opt for weekly or biweekly cleanings. Why? Because they never have to worry about that dreaded ring in the toilet, dusty furniture, or pet hair turning into tumbleweeds between visits.

Monthly Cleanings: Perfect for those with a bit more time on their hands, no pets or kids, and who don't mind doing light cleaning between our visits.

Biweekly Cleanings: Ideal if your home is buzzing with kids, pets, and guests, and you want to avoid the stress of constant cleaning.

Weekly Cleanings: Best for those who are too busy for daily upkeep—leave the vacuuming, disinfecting, and wiping down to us!

2. Will the same cleaner always come to my home?

We strive to send the same cleaner or team to your home as often as possible. But life happens—sickness, vacations, etc.—so we may need to send someone else from time to time.

Rotating cleaners can be beneficial too! It keeps our team sharp and familiar with all the homes on our schedule.

Don’t worry, our Sparkle Boss Crew is trained to the same high standards and will follow a customized checklist along with special notes about your home and specifics that add that extra smile.

3. Should I be home during the cleaning?

It’s totally up to you! If you work from home, we’ll work around your schedule. But if you’d rather not be there, it might make things easier. We love our clients and always enjoy catching up, but we also want to focus on making your home spotless without any delays!

4. What should I do with my pets?

We adore pets! However, you know your pet best, if you know your pup gets nervous around strangers, or isnt a fan of anyone outside your family members - for everyone's comfort and safety, it might be best to keep them in a room we’re not cleaning, or consider a day at the kennel. Our vacuum can be pretty loud, and the last thing we want is to stress out your fur babies—or accidentally trip over them!

5. Do you provide the supplies?

Absolutely! We bring everything needed to clean your home with top-of-the-line, eco-friendly products and equipment.

You won’t need to worry about anything—just trust us, we’ve got it covered! If there’s a specific product you'd like us to use, or prefer we use your vacuum, we’re happy to use it, but in general, we stick to our trusted supplies - we're cleaning experts and know our stuff, and what's best for your home surfaces!

6. What should I do before the cleaners arrive?

No need to stress! Just a quick tidy-up is helpful so we can focus on deep cleaning. If you don’t have time to pick up, no worries—we’ll tidy up what we can, and clean around the piles, but having clothes, trash, and dishes put away helps us ensure we have time to get your home looking its best.

7. What if I’m not satisfied with the cleaning?

We aim for perfection, but we’re human. If something isn’t right, let us know within 24 hours, and we’ll come back to make it right. Your satisfaction is our top priority!

8. How much do you charge?

We’re a premium cleaning service, and every home receives a personalized quote based on its size, condition, details, and cleaning needs.

We’re not a quick surface-cleaning team. We go beyond the obvious to give your home the detailed clean it deserves—reaching high, low, and everything in between to remove built-up dust, dirt, grime, and those often-overlooked areas.

Our commitment to a consistent 5-star experience starts with being selective about who we welcome onto our Sparkle Boss team and continues through every part of our operation. Our team receives ongoing training and is held to high cleaning standards, while our office team focuses on dependable scheduling, clear communication, and keeping everything running smoothly.

We’re also licensed and insured and use quality cleaning solutions and professional equipment to help deliver the level of service our clients expect.

For one-time cleaning services, our rate is $75 per cleaner, per hour. Your personalized quote will be based on the amount of time and cleaning support your home needs.

Recurring Service = Extra Savings + Easy Budgeting

When you choose recurring service, you’ll enjoy our 20% loyalty discount on your initial clean, followed by a discounted recurring rate.

Rather than paying a different amount each visit, recurring clients receive a simple, flat monthly invoice based on their service frequency, making it easier to budget and keep track of just one monthly payment.

And there are no long-term contracts. Our agreement simply ensures we complete the services you've already paid for—so you can pause or cancel your recurring service when your needs change.

It's so much more Than a Clean Home - Think about what your time is worth. Would you rather spend your free time tackling dust, bathrooms, floors, and all those household chores—or enjoying more time with the people and things that matter most?

For many of our clients, professional cleaning isn't just about having a clean home. It’s an investment in their time, comfort, and peace of mind.

Let our Sparkle Boss team handle the cleaning, so you can spend your time doing what you actually want to do.

9. How soon can you start?

We usually can fit you in for an initial or deep clean within a week or two. Once that’s done, we’ll set up your regular cleaning schedule.

You’ll receive email reminders a week before each visit and a text two days prior. Flexibility is key—if something comes up, we’ll work with you to reschedule.

10. Do you have a referral program?

Yes, we do, and it’s a win-win! Refer a friend, and they’ll get a discount on their cleaning, and you’ll get one too.